Call Logs missing Personal Number calls?

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antmen
Posts: 9
Joined: Sat Jul 14, 2012 5:46 am

Call Logs missing Personal Number calls?

Post by antmen » Sat Jul 14, 2012 5:51 am

Hey Everyone,

New Ooma user here. So far so great.

Question: How come I don't see my Personal Number calls on the Call Logs? It only lists the primary number's calls. For what it's worth, my Personal Number is assigned to my Ooma Handset.

Thanks.
-Anthony

murphy
Posts: 7207
Joined: Tue Jan 27, 2009 12:49 pm
Location: Pennsylvania

Re: Call Logs missing Personal Number calls?

Post by murphy » Sat Jul 14, 2012 6:02 am

Your personal device has its own account.
Log in using the personal number and the password that you assigned when you created the personal device.
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx

antmen
Posts: 9
Joined: Sat Jul 14, 2012 5:46 am

Re: Call Logs missing Personal Number calls?

Post by antmen » Sat Jul 14, 2012 6:05 am

That worked well. Thank you!

I wish there were an "Admin" account of sorts to oversee the entire account without having to logout and back in for individual numbers. I'd also like to see restricted rights on the Personal Number account(s.) It seems that I have the option to see important options and order additional services. Oh, well.

Thanks again!
-Anthony

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