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- Posts: 1
- Joined: Thu Jul 12, 2012 4:00 pm
We were gifted a Telo several months ago, but I've been hesitant to switch over to it because I'm afraid I'll lose my ability to fax. We have a Canon multifunction printer with fax capability (MX870), and my wife depends on occasional faxing -- both inbound and outbound -- for her business.
Am I being overly cautious here? What is the likelihood that Ooma won't be able to support our faxing capability?
- Posts: 9337
- Joined: Sun Mar 14, 2010 7:37 pm
- Location: Greater Seattle
If you have it up and running, try it using dialing prefixes *99, *98.
Customer Since: 3/13/10
Hardware: Telo & Hub
Service: Premier 12/06/10
Verizon Port: 3/15/10 - 4/02/10
Internet: 100 Mbps/10 Mbps
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- Posts: 89
- Joined: Tue Jul 06, 2010 6:40 am
We've had an Ooma Telo for about 3 years now and have never had any issue faxing from one of several multi-function machines we've had in the house over that period of time. We don't even have to dial a prefix like *99 or *98 either. We just fax and it works, both incoming and outgoing. Good luck!
- Posts: 37
- Joined: Thu Aug 04, 2011 9:21 pm
I have an old Brother fax machine which I could not get to work with Ooma. I just tried again using the suggestion to add a pause after the *98 and was able to successfully connect to the HP fax line and received the fax response successfully.