Personal blocking

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lexan97
Posts: 1
Joined: Fri Apr 24, 2009 10:37 am

Personal blocking

Post by lexan97 » Fri Apr 24, 2009 10:48 am

I put in the number I want to block but it's still coming in. It's an international number and I want to block them. I've checked my block list and the number is there but on the call logs page, the call block icon is not purple. How can I make this active?

thanks

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southsound
Posts: 3519
Joined: Fri Feb 06, 2009 11:31 am
Location: Harstine Island, WA

Re: Personal blocking

Post by southsound » Fri Apr 24, 2009 11:09 am

Are you a Premier user? I have just the basic services but from what I read on the services page in the Lounge, call blocking is a Premier feature.
ooma customer since February 2009
VoIP hardware: 2 Telo w/3 handsets & Linx / ooma core
Total Lines: 8 / Numbers: 11 / Handsets: 20
Lifetime Premier Member
Friends don't remember what Landline Integration was or why we did it.

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Bobby B
Ooma Moderator
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Location: Palo Alto, CA
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Re: Personal blocking

Post by Bobby B » Sat Apr 25, 2009 12:03 pm

While, Personal Blacklists is a Premier feature, it's currently available to users on an "extended" preview.

Right now, we don't allow blacklisting of non-US phone numbers, but we plan on enabling this functionality within the next month or two.
Bobby B

epete
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Joined: Sat Mar 21, 2009 9:47 am
Location: New Jersey
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Re: Personal blocking

Post by epete » Mon Apr 27, 2009 10:47 am

I am a premier customer and set blacklist numbers to be blocked using the "Enable community blacklist" option. The Enable personal blacklist option was unchecked. I do not have the scoutt connected.

My domestic blacklisted calls are still comming through. I just checked the "Enable personal blacklist" option to see if that does it.

1. Is there something not working or do I not fully understand how to use?

2. What is the difference between community and personal? I assumed personal was only used when the numbers were being routed with thr scoutt.

I will now wait and see if checking personal fixes my problem.

epete
Posts: 217
Joined: Sat Mar 21, 2009 9:47 am
Location: New Jersey
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Re: Personal blocking

Post by epete » Mon Apr 27, 2009 11:59 am

Oh, I think this thread fully answers all of my questions. The community block feature sounds really cool!

http://forums.ooma.com/viewtopic.php?f=9&t=1256

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