411 Verizon Directory

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Joined: Tue Jun 26, 2012 12:05 pm

411 Verizon Directory

Post by SummerBreeze » Tue Jun 26, 2012 12:34 pm

I ported our original Verizon number to Ooma. I have FiOS service with Verizon. In order to recieve a special promo rate, I had to bundle a landline with it. Problem is, when my customers call 411 information this non-used number is listed. Because Ooma holds our current number, I am not authorized to change the listing. Verizon informed me that Ooma must submit a directory change request. Anybody encounter this? Any suggestions who at Ooma to contact for assistance?

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Re: 411 Verizon Directory

Post by lbmofo » Tue Jun 26, 2012 1:16 pm

If Verizon didn't change the listing (if you only ported your number out and not replaced with another number), I think your listing would have stayed on their white pages indefinitely. However, since you have your new number listed, I don't know how you'd fix it other than paying them to not list your number. But here are the related posts: /search.php?st=0&sk=t&sd=d&sr=posts&key ... e+pages%22
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Re: 411 Verizon Directory

Post by Javin » Tue Jul 03, 2012 2:36 pm

I'd suggest taking care of this yourself here: http://www.listyourself.net/

I've used this for services where one is provided an unlisted number and I did want to be listed.

Good luck!

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