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- Posts: 1
- Joined: Tue Jun 26, 2012 12:05 pm
I ported our original Verizon number to Ooma. I have FiOS service with Verizon. In order to recieve a special promo rate, I had to bundle a landline with it. Problem is, when my customers call 411 information this non-used number is listed. Because Ooma holds our current number, I am not authorized to change the listing. Verizon informed me that Ooma must submit a directory change request. Anybody encounter this? Any suggestions who at Ooma to contact for assistance?
- Posts: 9337
- Joined: Sun Mar 14, 2010 7:37 pm
- Location: Greater Seattle
If Verizon didn't change the listing (if you only ported your number out and not replaced with another number), I think your listing would have stayed on their white pages indefinitely. However, since you have your new number listed, I don't know how you'd fix it other than paying them to not list your number. But here are the related posts: /search.php?st=0&sk=t&sd=d&sr=posts&key ... e+pages%22
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- Posts: 3
- Joined: Thu Jun 21, 2012 4:29 pm
I'd suggest taking care of this yourself here: http://www.listyourself.net/
I've used this for services where one is provided an unlisted number and I did
want to be listed.