Ooma outages in Ohio every day this week

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Kentws7
Posts: 6
Joined: Thu Apr 23, 2009 6:56 pm

Ooma outages in Ohio every day this week

Post by Kentws7 » Thu Apr 23, 2009 7:04 pm

My Ooma has gone down about 2-3 times a day everyday for the past week. I do see that there were some outages, but I did not see any specific to Ohio. These outages range from 1-4 hours. Could it be my number trying to be ported. I have been an Ooma member for 27 days. Has anyone else experienced this? Is my Hub bad? My cable connection has been tested and was clean.

WayneDsr
Posts: 3790
Joined: Wed Feb 04, 2009 6:28 pm
Location: Northern Indiana

Re: Ooma outages in Ohio every day this week

Post by WayneDsr » Thu Apr 23, 2009 8:01 pm

Longshot:
Are you using a cordless phone and wireless internet?

If so make sure the cordless phone is completely off and away from your wireless router and try a regular phone.

Wayne

tommies
Posts: 862
Joined: Sun Mar 01, 2009 8:10 pm
Location: Atlanta

Re: Ooma outages in Ohio every day this week

Post by tommies » Thu Apr 23, 2009 8:10 pm

After I have a defected dect. 6.0 phone (brand new) I put a splitter at the hub and connect a pots cord phone to test ooma any time I have problems with the cordless.
tommies

Kentws7
Posts: 6
Joined: Thu Apr 23, 2009 6:56 pm

Re: Ooma outages in Ohio every day this week

Post by Kentws7 » Fri Apr 24, 2009 8:54 am

My Ooma hub is connected via cat5/Ethernet, no router, nothing wireless, phone also has a cord, my scout has cordless phone connected and it is downstairs, where my hub is upstairs. I do have a phone splitter right off the hub that goes to my fax and I have no trouble at all faxing. My Ooma has been glitch free for about a day now. Luckily for now, my Verizon phone service is still active. Even when Ooma was out, I have been able to use my phone, just no long distance. I would assume my number should be ported any day now.

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