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#96661 by domm
Sun Jun 03, 2012 11:49 am
I am presently trying Ooma & if I like it I will port my phone number. I am wondering if it is possible to reverse the port back to my original phone company some time in the future if I'm not happy with Ooma? I am presently a Bell Canada customer.
#96662 by lbmofo
Sun Jun 03, 2012 12:00 pm
Yes, no problem. When porting out of Ooma, just need to work with your new carrier.
#96663 by domm
Sun Jun 03, 2012 12:25 pm
lbmofo wrote:Yes, no problem. When porting out of Ooma, just need to work with your new carrier.


Thanks for all your replies lbmofo. It looks like you spend a lot of time helping newbies out. Are you an employe of Ooma?

OK, so back to the porting subject, just so I understand this porting thing correctly, I'm assuming the definition of porting means I can keep my present Bell Canada land line phone number by asking Ooma to move it over to Ooma if I ask them to? If I'm correct in my understanding of porting & I do bring my Bell Canada # over to Ooma what then happens with my Bell Canada account? Also is it guarantied that Bell Canada will be forced to port my number?
#96665 by domm
Sun Jun 03, 2012 5:12 pm
TPower wrote:Call Bell Canada and ask them they should tell you.


I'm a little reluctant in calling Bell because I read from another poster that they may make it harder on me once they know they are losing me as a customer.
#96670 by lbmofo
Sun Jun 03, 2012 10:41 pm
domm wrote:Are you an employe of Ooma?

No, just a big fan.

domm wrote:OK, so back to the porting subject, just so I understand this porting thing correctly, I'm assuming the definition of porting means I can keep my present Bell Canada land line phone number by asking Ooma to move it over to Ooma if I ask them to?

Yes.

In the Help Me section: http://ca.ooma.com/help-me Select "Choose a number" step and you can check whether your number is portable to Ooma.

To initiate the number port, go to the Add On section in your my.ooma.com https://my.ooma.com/products/addons_details/port
Once port initiated, just make sure you keep your landline active (don't make any feature changes to it either), and check your port status in my.ooma.com https://my.ooma.com/porting_status

domm wrote:If I'm correct in my understanding of porting & I do bring my Bell Canada # over to Ooma what then happens with my Bell Canada account? Also is it guarantied that Bell Canada will be forced to port my number?

If you only have 1 number in your account, your landline phone service would be automatically cancelled. However, it is a good idea to call them after the number is ported to Ooma to make sure they know to close your account.

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