After I Port, what Happens?

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Ringfinger
Posts: 89
Joined: Tue Jan 31, 2012 6:31 pm

After I Port, what Happens?

Post by Ringfinger » Wed Apr 18, 2012 11:50 am

I am at the point where I have submitted the request and suprisingly, it will take only a few days to complete according to the schedule I am on. Anyway, my questions are thus:

1. Right now I have an Ooma assigned number of 484-xxx-xxxx. I am porting a 610-xxx-xxxx number. When that happens, will that automatically replace the 484 number?

2. How will that affect my access to my Ooma? Will I enter new info now?

3. I subscribed to Premier, and want a second line with a different area code. I understand this should not cost me anything, however can I get it to replace that 484 number and if so, how do I access it with standard phones (cordless) that I have?

Oh, the questions.

murphy
Posts: 7208
Joined: Tue Jan 27, 2009 12:49 pm
Location: Pennsylvania

Re: After I Port, what Happens?

Post by murphy » Wed Apr 18, 2012 11:57 am

Ringfinger wrote:I am at the point where I have submitted the request and suprisingly, it will take only a few days to complete according to the schedule I am on. Anyway, my questions are thus:

1. Right now I have an Ooma assigned number of 484-xxx-xxxx. I am porting a 610-xxx-xxxx number. When that happens, will that automatically replace the 484 number?

2. How will that affect my access to my Ooma? Will I enter new info now?

3. I subscribed to Premier, and want a second line with a different area code. I understand this should not cost me anything, however can I get it to replace that 484 number and if so, how do I access it with standard phones (cordless) that I have?

Oh, the questions.
1. Yes.
2. Yes.
4. Call Customer Support and request that the temporary number go away when the port completes. They sometimes move it to the second number when the port completes which means that it costs $19.99 to replace it with another number.
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx

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lbmofo
Posts: 9337
Joined: Sun Mar 14, 2010 7:37 pm
Location: Greater Seattle
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Re: After I Port, what Happens?

Post by lbmofo » Wed Apr 18, 2012 12:12 pm

On #2, you just login to my.ooma.com using your new ported in number with same password.
Customer Since: 3/13/10
Hardware: Telo & Hub
Service: Premier 12/06/10
Verizon Port: 3/15/10 - 4/02/10
Internet: 100 Mbps/10 Mbps
Setup: SB6141/R6700/Ooma
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Ringfinger
Posts: 89
Joined: Tue Jan 31, 2012 6:31 pm

Re: After I Port, what Happens?

Post by Ringfinger » Wed Apr 18, 2012 12:16 pm

Okay:

1. Gotcha!

2. so, the ported number becomes my main line and that is how I access My Ooma is with that number?

3. How do I access a secondary line with a standard handset say for calls and all that?

Ringfinger
Posts: 89
Joined: Tue Jan 31, 2012 6:31 pm

Re: After I Port, what Happens?

Post by Ringfinger » Wed Apr 18, 2012 4:34 pm

Okay, I'll take the 2 line questions to a new thread.

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