$10.00 charge

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Rock
Posts: 2
Joined: Mon Mar 26, 2012 5:12 am

$10.00 charge

Post by Rock » Mon Mar 26, 2012 5:16 am

I recently changed my credit card info and my account was charged $10. Is there a fee for changing your payment info?

murphy
Posts: 7240
Joined: Tue Jan 27, 2009 12:49 pm
Location: Pennsylvania

Re: $10.00 charge

Post by murphy » Mon Mar 26, 2012 5:21 am

New card information would trigger a test charge to validate the card.
That is standard procedure by anyone that accepts credit cards.
Was it an actual charge or a pending charge to verify that the account is valid?
If it was the latter it will drop off after about 5 days.
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx

Rock
Posts: 2
Joined: Mon Mar 26, 2012 5:12 am

Re: $10.00 charge

Post by Rock » Mon Mar 26, 2012 9:22 am

Murphy,
Your're probably right since the charge appears on my credit card but not on my Ooma account history. Thanks for the info.

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