Here is some write up about outgoing callerid: https://www.ooma.com/app/support/outbou ... am-display
Calling provider only presents number (Ooma presents your GV number on outgoing calls when you use GVE), receiving provider looks up Callerid name via the number presented (Google does not provision callerid name so nothing gets returned).
http://www.dslreports.com/forum/r263255 ... -Caller-ID
The name you specified during setup is for your Ooma's 2nd number's CNAM (virtual number used by Ooma GVE). If Ooma provisioned your CNAM right, you could look up what it is here: http://tnid.us just search for your Ooma's 2nd number. If you check your Google Voice number there, you won't find a name associated with it.Senator wrote:Why does Ooma ask for the caller name in their GVE set-up if they can’t list it in the CNAM data base?
AT&T just looks up CNAM info when receiving calls. They can only provision numbers they service. Likewise, Ooma provisions CNAM for Ooma numbers (since Google services your Google number, Ooma can't provision your Google Voice number for you).Senator wrote:My other line, where I see my Ooma caller ID info, is AT&T, who you would think has access to any and all CNAM data bases.
Whom ever you talked to probably was thinking of your Ooma numbers and not Google Voice number.Senator wrote:Why did Ooma tell me repeatedly that I should “just give it 2-3 weeks”?
Thanks again for taking the time to respond. You obviously have a great deal of expertise in this area. I only wish there was a workable solution to my "Unknown" problem.
Likely this place doesn't have any info on your number either (other than maybe the state the number belongs to): http://ciddb.com/ (I find info on this site to be less accurate; outdated)
The only way to get callerid name to your Google Voice number, I believe, is to port it over to AT&T cell phone for a while (until your callerid name is provisioned) and then port back to Google Voice.