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#92864 by enjoy14
Sat Feb 11, 2012 4:20 am
Quick question. I live in east Africa and use Ooma to call family in the states mainly. I set up Ooma using my us residential address even though I do not actually reside there. Is there a way to opt out of the 911 service (and applicable fees). It would be bad if someone at my house dialed 911 and emergency responders showed up half a world away.
Any ideas?

Thanks!
#92868 by thunderbird
Sat Feb 11, 2012 7:22 am
enjoy14 wrote:Quick question. I live in east Africa and use Ooma to call family in the states mainly. I set up Ooma using my us residential address even though I do not actually reside there. Is there a way to opt out of the 911 service (and applicable fees). It would be bad if someone at my house dialed 911 and emergency responders showed up half a world away.
Any ideas?

Thanks!

Contact Ooma Customer Support:

Customer Support
Email: support@oomacare.com
Phone: 1-888-711-OOMA (6662)
Monday-Friday 7am-7pm PST
Saturday-Sunday 8am-5pm PST
#92885 by lbmofo
Sat Feb 11, 2012 1:50 pm
You have to keep a US address in the account (used for 911 purpose). No way to prevent taxes either. Best option is not call 911.

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