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#91117 by thunderbird
Sun Dec 25, 2011 11:57 am
Springbok wrote:Why do I get debitted for an international call that does not go through? I made two calls today that rang without being answered, yet my prepaid balance was reduced by $0.62 for each one.


Contact Ooma Customer Support:

Customer Support
Email: support@oomacare.com
Phone: 1-888-711-OOMA (6662)
Monday-Friday 7am-7pm PST
Saturday-Sunday 8am-5pm PST
#91122 by lbmofo
Sun Dec 25, 2011 1:14 pm
Springbok wrote:Ooma Support hours have regressed to: "Monday-Friday 8am-5pm PST, Saturday-Sunday closed".

Were you dialing the right toll free number?

1-888-711-OOMA (6662) working even today (Xmas).

https://www.ooma.com/company/contact

Customer Support

Email: support@oomacare.com

Phone: 1-888-711-OOMA (6662)
Monday-Friday 7am-7pm PST
Saturday-Sunday 8am-5pm PST
#91125 by lbmofo
Sun Dec 25, 2011 1:44 pm
Springbok wrote:The bottom of the Support page says:
Do you have questions? Call us, free of course, at 1-866-452-6662. Monday-Friday 8am-5pm PST, Saturday-Sunday closed.
Copyright © 2011 Ooma, Inc. All rights reserved.

That's the Sales number.

Support Contact info is:

Customer Support

Email: support@oomacare.com

Phone: 1-888-711-OOMA (6662)
Monday-Friday 7am-7pm PST
Saturday-Sunday 8am-5pm PST

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