Upgraded to get Text for voicemail: Not getting

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yennta
Posts: 4
Joined: Thu Mar 03, 2011 10:57 am

Upgraded to get Text for voicemail: Not getting

Post by yennta » Mon Dec 19, 2011 1:07 am

I upgraded specifically in order to get text transcriptions of my voice mail. I'm not getting them.

thunderbird
Posts: 6388
Joined: Mon Nov 08, 2010 4:41 pm

Re: Upgraded to get Text for voicemail: Not getting

Post by thunderbird » Mon Dec 19, 2011 6:09 am

yennta wrote:I upgraded specifically in order to get text transcriptions of my voice mail. I'm not getting them.
Contact Ooma Customer Support:

Customer Support
Email: support@oomacare.com
Phone: 1-888-711-OOMA (6662)
Monday-Friday 7am-7pm PST
Saturday-Sunday 8am-5pm PST

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lbmofo
Posts: 9337
Joined: Sun Mar 14, 2010 7:37 pm
Location: Greater Seattle
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Re: Upgraded to get Text for voicemail: Not getting

Post by lbmofo » Tue Dec 20, 2011 9:22 am

yennta wrote:I upgraded specifically in order to get text transcriptions of my voice mail. I'm not getting them.
Voicemail to text is a different subscription on top of Premier.

https://www.ooma.com/premier/features

Voicemail-to-Text

Read your voicemail instead of listening to it. Get your messages wherever there's email access - on a mobile phone, portable device or computer. Ooma Voicemail-to-Text service is available to Ooma Premier subscribers only for $9.99 per month. This plan includes 40 messages; additional messages are $0.25 each.
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