DawnW wrote:So far I can't even get to the site. It just keeps "timing out."
Yesterday I got 5 calls on my Ooma and 4 messages. NONE of them showed up on the phone handset or the Ooma device. I found them all online at My Ooma.
Obviously something is wrong.
First, make sure your iMac operating system has all of the latest updates installed. Next temporarily disconnect your iMac.
Next remove power from the Modem, Ooma, and Router. Connect Modem-Router-Ooma. Repower the Modem. After the Modem finishes booting, repower the Router. When the Router is done booting, repower the Ooma Telo. Make sure the Ooma Telo symbol is Blue. If the Ooma Telo symbol isn't blue, report it here. With just one phone connected to the Ooma Telo Phone port, listen and see if you can hear the Ooma phone dial tone.
Next try to access Ooma Setup with a computer temporarily connected to the Ooma Telo's Home port using a network cable form the Ooma Telo's Home port, to the wired LAN port of the computer. Temporarily turn off Wi-Fi in the computer, If Wi-Fi is turned on in the computer. Reboot the computer after connecting the computer. Type http://172.27.35.1
in the computger browser window. Make the changes perviously suggested in this thread. If you still can't access Ooma Setup, try a different browser.