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- Posts: 33
- Joined: Sun Dec 19, 2010 2:09 am
I purchased & activated my ooma hub in December 2010, it came with a $20.00 credit for international calls.
Everything was working fine until the last telo firmware upgrade, when my balance went down to $1.00.
Called customer support & was told that the 20 bucks was a promotion that EXPIRED after 6 months.
NOWWHERE was this mentioned or written.
What is even stranger is that I have charges in September & October, which would be 3&4 months AFTER expiration.
Has anyone else run into this??
- Posts: 9337
- Joined: Sun Mar 14, 2010 7:37 pm
- Location: Greater Seattle
Previous thread on this topic: viewtopic.php?t=12349
Customer Since: 3/13/10
Hardware: Telo & Hub
Service: Premier 12/06/10
Verizon Port: 3/15/10 - 4/02/10
Internet: 100 Mbps/10 Mbps
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