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#89927 by bigdoggy
Wed Nov 23, 2011 3:16 pm
Yesterday, after doing the voice mail upgrade, my blacklist
stopped allowing me to add additional numbers to it.

When I attempt to add an additional number to the blacklist,
I get an error message, "This feature is temporarily
unavailable. Please try again later."

I have rebooted the system several times.
Still unavailable.

Any suggestions?
#89928 by thunderbird
Wed Nov 23, 2011 4:05 pm
bigdoggy wrote:Yesterday, after doing the voice mail upgrade, my blacklist
stopped allowing me to add additional numbers to it.

When I attempt to add an additional number to the blacklist,
I get an error message, "This feature is temporarily
unavailable. Please try again later."

I have rebooted the system several times.
Still unavailable.

Any suggestions?

Remove power from the Ooma Telo for 20 minutes, which give time for the Ooma Servers to rebuild/repair/correct your Ooma profile. Then repower the Ooma Telo and test.

If that doesn't work, contact Ooma Customer Service:

Customer Support
Email: support@oomacare.com
Phone: 1-888-711-OOMA (6662)
Monday-Friday 7am-7pm PST
Saturday-Sunday 8am-5pm PST

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