Blacklist not working

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bigdoggy
Posts: 8
Joined: Tue Aug 17, 2010 8:38 am

Blacklist not working

Post by bigdoggy » Wed Nov 23, 2011 3:16 pm

Yesterday, after doing the voice mail upgrade, my blacklist
stopped allowing me to add additional numbers to it.

When I attempt to add an additional number to the blacklist,
I get an error message, "This feature is temporarily
unavailable. Please try again later."

I have rebooted the system several times.
Still unavailable.

Any suggestions?

thunderbird
Posts: 6388
Joined: Mon Nov 08, 2010 4:41 pm

Re: Blacklist not working

Post by thunderbird » Wed Nov 23, 2011 4:05 pm

bigdoggy wrote:Yesterday, after doing the voice mail upgrade, my blacklist
stopped allowing me to add additional numbers to it.

When I attempt to add an additional number to the blacklist,
I get an error message, "This feature is temporarily
unavailable. Please try again later."

I have rebooted the system several times.
Still unavailable.

Any suggestions?
Remove power from the Ooma Telo for 20 minutes, which give time for the Ooma Servers to rebuild/repair/correct your Ooma profile. Then repower the Ooma Telo and test.

If that doesn't work, contact Ooma Customer Service:

Customer Support
Email: support@oomacare.com
Phone: 1-888-711-OOMA (6662)
Monday-Friday 7am-7pm PST
Saturday-Sunday 8am-5pm PST

bigdoggy
Posts: 8
Joined: Tue Aug 17, 2010 8:38 am

Re: Blacklist not working

Post by bigdoggy » Wed Nov 23, 2011 4:58 pm

Done - no help!
Is there a maximum amount of numbers that the Blacklist will hold.
Mine has 256?

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lbmofo
Posts: 9337
Joined: Sun Mar 14, 2010 7:37 pm
Location: Greater Seattle
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Re: Blacklist not working

Post by lbmofo » Wed Nov 23, 2011 5:04 pm

Customer Since: 3/13/10
Hardware: Telo & Hub
Service: Premier 12/06/10
Verizon Port: 3/15/10 - 4/02/10
Internet: 100 Mbps/10 Mbps
Setup: SB6141/R6700/Ooma
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