Account Notification: Changes to International Calling Plan
We're writing to let you know about an upcoming change to the International Calling Plan that you are currently subscribed to. Previously, this plan included calls to landlines in 70 countries around the world. Due to rising costs, we have re-evaluated the countries included in this plan. As a result, the following countries will no longer be included in the International Calling Plan starting January 1, 2012:
Bahamas, Bangladesh, Bulgaria, Dominican Republic, Finland,
Jordan, Kenya, Lithuania, Macau, Macedonia,
Monaco, Russia, Saipan, South Africa, Zambia
To simplify our international plans, we will also be phasing out our bulk rate discounts at the same time the country list is changing. If you are currently subscribed to the bulk rate plan, your subscription will automatically be cancelled on January 1, 2012. You may re-enroll in our 61 country calling plan or continue calling at our everyday low per-minute rates.
We understand that these changes may impact the way some of you use our international calling plans, and we apologize for any inconvenience that they may cause. If you have any questions or concerns, please see our FAQ, which has more details about the upcoming changes. You have many options for your home telephone service, and we thank you for choosing Ooma.
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You received this message because our records show that you are an Ooma customer.
Call us at 1-888-711-6662 if you are no longer using Ooma and want to cancel your account.
Anyway, for the 15 countries being removed, Ooma's standard rate looks very attractive still. Direct dialing is the way to go if not a frequent caller; don't have to put up with additional dialing or pins etc.
If heavy caller, may look into other alternatives such as GV:
Bahamas 0.10, 0.22
Bangladesh 0.07, 0.07
Bulgaria 0.06, 0.39
Dominican Republic 0.06, 0.11
Finland 0.05, 0.08, 0.10
Jordan 0.14, 0.15
Kenya 0.12, 0.14, 0.15
Lithuania 0.05, 0.07, 0.15
Macau 0.04, 0.05
Macedonia 0.13, 0.35
Monaco 0.05, 0.27, 0.40
Russia 0.02, 0.04, 0.07, 0.08
South Africa 0.05, 0.15, 0.17
Zambia 0.07, 0.15
- Bobby B
- Ooma Moderator
- Posts: 1457
- Joined: Mon Feb 18, 2008 8:41 pm
- Location: Palo Alto, CA
We probably should've mentioned this in the email, but these countries were added:lbmofo wrote:Went from 70 to 61 countries yet remvoing 15? Math challenges Must have added more countries after remvoing the 15?
Andorra, French Guiana, Georgia, Malta, Morocco, Reunion
Yes.Ruxrux wrote:What exactly is this bulk rate, I wonder? Is this the $4.99 per month for 500 minutes?
Bulk Rate was better than standard rate on international calls that Premier 1000 International Bundle had access to; also Basic Bulk Rate 1000 (for $9.99 a month) was available for non Premier folks to take advantage of Bulk Rates on international calls.Ruxrux wrote:What exactly is this bulk rate, I wonder? Is this the $4.99 per month for 500 minutes?
If the bulk plans are really being phased out, I cannot understand why there wouldn't be HUNDREDS of messages from very upset Ooma customers on here... ?
That's great to hear...lbmofo wrote:500 min/1000 min international plans are still there. Just calling destinations included are modified a bit.
Guess I misinterpreted the top paragraph... it must mean that only "bulk-rate discounts relating to the removed countries" are disappearing ?
"...we will also be phasing out our bulk rate discounts at the same time the country list is changing..."