Mobile minutes

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Posts: 38
Joined: Sat Apr 16, 2011 2:40 pm

Mobile minutes

Post by tkc9789 » Tue Nov 01, 2011 2:28 pm

I have a premier account and subscribe to 500 international minutes. I've recently activated mobile but have been unable to verify the 250 free minutes has been added to the account. My account was re-filled with 500 minutes today. Test call with my mobile device indicated that I have 500 minutes only. Where can I validate I have the 250 free minutes as advertised?

Thank you

Posts: 6388
Joined: Mon Nov 08, 2010 4:41 pm

Re: Mobile minutes

Post by thunderbird » Tue Nov 01, 2011 4:17 pm

Probably it would be best if you contacted Ooma Customer Support:

Customer Support
Phone: 1-888-711-OOMA (6662)
Monday-Friday 7am-7pm PST
Saturday-Sunday 8am-5pm PST

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