How do I edit my blacklist

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schmenge
Posts: 2
Joined: Fri Oct 28, 2011 3:13 pm

How do I edit my blacklist

Post by schmenge » Fri Oct 28, 2011 3:17 pm

I inadvertanly blocked myself (my cell phone) so now when I call I get the message that the nubmer has been disconnected. :( I cannot find anyway to edit this. Any idea other than not calling my home anymore :) Ooma Telo with basic service

thunderbird
Posts: 6388
Joined: Mon Nov 08, 2010 4:41 pm

Re: How do I edit my blacklist

Post by thunderbird » Fri Oct 28, 2011 3:55 pm

schmenge wrote:I inadvertanly blocked myself (my cell phone) so now when I call I get the message that the nubmer has been disconnected. :( I cannot find anyway to edit this. Any idea other than not calling my home anymore :) Ooma Telo with basic service
Go here: https://my.ooma.com/blacklists . Click on your number, then click on delete.

schmenge
Posts: 2
Joined: Fri Oct 28, 2011 3:13 pm

Re: How do I edit my blacklist

Post by schmenge » Fri Oct 28, 2011 3:59 pm

thunderbird wrote:
schmenge wrote:I inadvertanly blocked myself (my cell phone) so now when I call I get the message that the nubmer has been disconnected. :( I cannot find anyway to edit this. Any idea other than not calling my home anymore :) Ooma Telo with basic service
Go here: https://my.ooma.com/blacklists . Click on your number, then click on delete.
Preferences/blacklists only gives me an option to sign up for Premier services. :(

murphy
Posts: 7238
Joined: Tue Jan 27, 2009 12:49 pm
Location: Pennsylvania

Re: How do I edit my blacklist

Post by murphy » Fri Oct 28, 2011 4:12 pm

You will have to call Customer Support and have them disable blacklists. They should have been turned off when your Premier trial expired.
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx

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