On line purchase from OOMA

Got something else to discuss that is not covered by the previous forums? Post it here!
Post Reply
pearl298
Posts: 2
Joined: Fri Oct 14, 2011 4:52 pm

On line purchase from OOMA

Post by pearl298 » Fri Oct 14, 2011 4:55 pm

I just purchased a wireless plugin from the OOMA add-ons, but have not yet received a confirmation of the purchase nor any indication as to when i can expect delivery.

Can anyone help?

thunderbird
Posts: 6388
Joined: Mon Nov 08, 2010 4:41 pm

Re: On line purchase from OOMA

Post by thunderbird » Fri Oct 14, 2011 5:22 pm

pearl298 wrote:I just purchased a wireless plugin from the OOMA add-ons, but have not yet received a confirmation of the purchase nor any indication as to when i can expect delivery.

Can anyone help?
Look under https://my.ooma.com/account/billing_history and see if you were charged for the Ooma Telo Wi-Fi dongle.

You could contact one of the following also:

Sales Information
Visit the buy page for a list of authorized resellers.
Email: sales@oomacare.com
Phone: 1-866-452-OOMA (6662)
Monday-Friday 8am-5pm PST
Saturday-Sunday closed.

Customer Support
Email: support@oomacare.com
Phone: 1-888-711-OOMA (6662)
Monday-Friday 7am-7pm PST
Saturday-Sunday 8am-5pm PST

drichar9
Posts: 7
Joined: Tue Apr 12, 2011 7:33 am

Re: On line purchase from OOMA

Post by drichar9 » Mon Oct 24, 2011 1:45 pm

I contacted support but got a e-mail that it was still being processed and then it showed up two days later after the e-mail...at my house in a envelope stuffed with packing bubbles....see my post today on the installation of the wireless adapter...everything went well with the set-up....call quality good...very little problems...give it a 4.2 out of 5...

drichar9

Post Reply