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#88112 by Maybel
Sun Oct 09, 2011 1:26 am
If I have an Omma Premier account, and I transfer my calls to my cell phone, do I have to have my Ooma phone system hooked up? I'm just wondering if the transfer calls will go though without a phone system, as long as the account remains active. I think I know the answer, but one never knows unless they ask, sometimes.

Thanks for any help you can give.
#88113 by murphy
Sun Oct 09, 2011 2:51 am
Maybel wrote:If I have an Omma Premier account, and I transfer my calls to my cell phone, do I have to have my Ooma phone system hooked up? I'm just wondering if the transfer calls will go though without a phone system, as long as the account remains active. I think I know the answer, but one never knows unless they ask, sometimes.

Thanks for any help you can give.

If your equipment is not hooked up calls will be transferred to the specified internet outage phone number.

However if the equipment is not hooked up for some unknown (to me) period of time (month, 3 months, etc) they may consider your account abandoned and cancel it. Call customer support and ask them.
#88156 by lbmofo
Mon Oct 10, 2011 9:23 am
6 months offline may cancel your account.

https://www.ooma.com/legal/terms-and-conditions

"If, for whatever reason, you cease to use the Equipment for six months, we reserve the right to reassign your phone number to someone else's equipment. In the event you wish to re-activate your Equipment, we will re-issue you a new phone number, and you may incur re-activation charges."

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