how to unsuscribe from ooma?

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osea23
Posts: 2
Joined: Tue Sep 27, 2011 8:28 pm

how to unsuscribe from ooma?

Post by osea23 » Tue Sep 27, 2011 8:30 pm

My family and I have decided to not use our home phone anymore. We're just going to stick with out cell phones. How do we cancel Ooma?

thunderbird
Posts: 6388
Joined: Mon Nov 08, 2010 4:41 pm

Re: how to unsuscribe from ooma?

Post by thunderbird » Tue Sep 27, 2011 8:35 pm

osea23 wrote:My family and I have decided to not use our home phone anymore. We're just going to stick with out cell phones. How do we cancel Ooma?
Contact:

Customer Support
Email: support@oomacare.com
Phone: 1-888-711-OOMA (6662)
Monday-Friday 7am-7pm PST
Saturday-Sunday 8am-5pm PST

osea23
Posts: 2
Joined: Tue Sep 27, 2011 8:28 pm

Re: how to unsuscribe from ooma?

Post by osea23 » Tue Sep 27, 2011 8:56 pm

Thanks! Hope their customer support is good!

psmsmallengines
Posts: 57
Joined: Sat Jul 23, 2011 7:11 pm

Re: how to unsuscribe from ooma?

Post by psmsmallengines » Tue Sep 27, 2011 8:59 pm

Just know that you will not get any money back if you subscribed to premiere service, even though you may not have used it all. They have been hitting me with satisfaction survey's and they emailed me back saying they were going to look into my possibly getting a credit if I came back, but, like before, days have gone by and nothing more from customer service. It's too bad because when it worked, it worked very well, but then have a problem and get less than good customer service, is a deciding factor.

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