Wireless Internet Inaccessible While Ooma Is In Use

Got something else to discuss that is not covered by the previous forums? Post it here!
Post Reply
Posts: 1
Joined: Thu Sep 22, 2011 10:18 am

Wireless Internet Inaccessible While Ooma Is In Use

Post by Ernge » Thu Sep 22, 2011 10:28 am

As the title states, when I am using my Ooma I cannot access the wireless network. From a little experimentation I've found that Ooma's connection takes precedence: if I am on the wireless laptop and someone makes a call on Ooma, I lose connection. If I am on the Ooma making a call, the wireless laptop cannot connect. The Ooma never loses the connection, though.

All of this reminds me of the not so good 'ol days of dial-up internet and me yelling at people to not use the phone while I'm on the internet and vice versa.

My hardware setup is as follows:

Cable Modem (Motorolla Surfboard with Charter Cable Internet) > Router (Belkin N150) > Ooma
(Note: There is no desktop connected to the router. All internet connections are via WEP encrypted wireless.)

Thanks in advance, everyone.

User avatar
Posts: 9337
Joined: Sun Mar 14, 2010 7:37 pm
Location: Greater Seattle

Re: Wireless Internet Inaccessible While Ooma Is In Use

Post by lbmofo » Thu Sep 22, 2011 10:41 am

Try unplugging the cordless phone base and use a corded phone and see: viewtopic.php?t=12344
Customer Since: 3/13/10
Hardware: Telo & Hub
Service: Premier 12/06/10
Verizon Port: 3/15/10 - 4/02/10
Internet: 100 Mbps/10 Mbps
Setup: SB6141/R6700/Ooma
MainStreetSHARES Ebates: get Ca$h Back when you shop online!!


Post Reply