Transfer Core Service to Refurbished Hub

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benhan
Posts: 2
Joined: Tue Aug 02, 2011 10:01 pm

Transfer Core Service to Refurbished Hub

Post by benhan » Tue Aug 02, 2011 10:29 pm

If I purchase a refurbished Hub from Fry's, would I be able to transfer my existing phone number and Core service to this newly purchased refurbished hub? I am aware from other threads that I can upgrade to the Telo and transfer my existing account as is. Thanks.

thunderbird
Posts: 6388
Joined: Mon Nov 08, 2010 4:41 pm

Re: Transfer Core Service to Refurbished Hub

Post by thunderbird » Tue Aug 02, 2011 10:56 pm

benhan wrote:If I purchase a refurbished Hub from Fry's, would I be able to transfer my existing phone number and Core service to this newly purchased refurbished hub? I am aware from other threads that I can upgrade to the Telo and transfer my existing account as is. Thanks.
I think you have to call Ooma Sales or Customer Service for this to happen properly and avoid all of the costs, especially if your old Hub failed and you are just replacing it.

Customer Support
Email: support@oomacare.com
Phone: 1-888-711-OOMA (6662)
Monday-Friday 7am-7pm PST
Saturday-Sunday 8am-5pm PST


Sales Information
Email: sales@oomacare.com
Phone: 1-866-452-OOMA (6662)
Monday-Friday 8am-5pm PST
Saturday-Sunday closed.
Last edited by thunderbird on Wed Aug 03, 2011 7:59 am, edited 1 time in total.

benhan
Posts: 2
Joined: Tue Aug 02, 2011 10:01 pm

Re: Transfer Core Service to Refurbished Hub

Post by benhan » Wed Aug 03, 2011 6:00 am

Thanks thunderbird.

Any Moderators know whether this can be done?

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