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#85081 by packer
Tue Aug 02, 2011 9:22 am
For some reason the number 1 is lit in yellow as if I am on the phone. When I go to call someone, line 2 lights up and when I hang up the 1 stays lit.
It seems there is an open line. I have checked all the phones and they are hung up.
What's up?
#85086 by thunderbird
Tue Aug 02, 2011 10:40 am
packer wrote:For some reason the number 1 is lit in yellow as if I am on the phone. When I go to call someone, line 2 lights up and when I hang up the 1 stays lit.
It seems there is an open line. I have checked all the phones and they are hung up.
What's up?

Remove power from the Ooma Device. Wait fifteen minutes. Repower the Ooma device.

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