Ooma Support Telephone number doesn't connect

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TellicoBob
Posts: 4
Joined: Thu Jul 28, 2011 4:40 am

Ooma Support Telephone number doesn't connect

Post by TellicoBob » Thu Jul 28, 2011 4:50 am

Tried the phone number for Ooma support and got a reply that a 415 number was disconnected. The Company headquarters number had an endless loop..... press 3 for customer support and it went back to beginning. There were no phone numbers that worked to reach anyone at Ooma. What's going on? :cry:

thunderbird
Posts: 6388
Joined: Mon Nov 08, 2010 4:41 pm

Re: Ooma Support Telephone number doesn't connect

Post by thunderbird » Thu Jul 28, 2011 5:29 am

TellicoBob wrote:Tried the phone number for Ooma support and got a reply that a 415 number was disconnected. The Company headquarters number had an endless loop..... press 3 for customer support and it went back to beginning. There were no phone numbers that worked to reach anyone at Ooma. What's going on? :cry:
Have you called this number?

Customer Support
Email: support@oomacare.com
Phone: 1-888-711-OOMA (6662)
Monday-Friday 7am-7pm PST
Saturday-Sunday 8am-5pm PST

TellicoBob
Posts: 4
Joined: Thu Jul 28, 2011 4:40 am

Re: Ooma Support Telephone number doesn't connect

Post by TellicoBob » Thu Jul 28, 2011 6:04 am

I called 1 888 711 6662. And my neighbor called it. In total we tried it from 3 different phones using 3 different networks.

TellicoBob
Posts: 4
Joined: Thu Jul 28, 2011 4:40 am

Re: Ooma Support Telephone number doesn't connect

Post by TellicoBob » Thu Jul 28, 2011 6:14 am

OK, Just got off the line with Ooma customer care. You all had a phone problem yesterday and it was resolved last night. Glad to know you are available again.

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