Renewing Premier Service

Got something else to discuss that is not covered by the previous forums? Post it here!
Post Reply
Mrjohnc1
Posts: 26
Joined: Fri Jul 30, 2010 10:03 pm
Location: Akron / Canton. Ohio

Renewing Premier Service

Post by Mrjohnc1 » Tue Jul 26, 2011 2:53 pm

Mine is set to expire on Sept 29, 2011, I found it intresting Ooma wouldn't allow me to pay now?
They said I must wait for the auto renew, well today I have the money to renew, in Sept it might be different.
I found it intresting customer support wouldnt allow me to pay today?

User avatar
lbmofo
Posts: 9337
Joined: Sun Mar 14, 2010 7:37 pm
Location: Greater Seattle
Contact:

Re: Renewing Premier Service

Post by lbmofo » Tue Jul 26, 2011 3:10 pm

The charge comes off of the credit card on file automatically and they probably don't have a good exception process in place to go around the automated system.

If the amount is of concern, you can probably call in now to have your subscription change to monthly vs yearly when your current plan expires. That way, you're charged only $9.99 per month vs $119.99 at once.

- OR -

You can send me some money now & I'll hold it for you. You'll get it back when you want to (minus standard PayPal fees). lbmofo at hotmail dot com.
Customer Since: 3/13/10
Hardware: Telo & Hub
Service: Premier 12/06/10
Verizon Port: 3/15/10 - 4/02/10
Internet: 100 Mbps/10 Mbps
Setup: SB6141/R6700/Ooma
MainStreetSHARES Ebates: get Ca$h Back when you shop online!!

Image

Post Reply