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#84559 by russguill
Wed Jul 20, 2011 3:41 pm
I just received an email from Ooma stating that my port number porting process is complete. I thought this was very quick since I just initiated the port yesterday (from Vonage).

However, my phone doesn't ring when I call it from my cell, and my temp Ooma number displays when I call my cell from the Ooma line.

I power cycled the Ooma Telo twice to no avail.
#84568 by thunderbird
Wed Jul 20, 2011 10:26 pm
russguill wrote:I just received an email from Ooma stating that my port number porting process is complete. I thought this was very quick since I just initiated the port yesterday (from Vonage).

However, my phone doesn't ring when I call it from my cell, and my temp Ooma number displays when I call my cell from the Ooma line.

I power cycled the Ooma Telo twice to no avail.

Wait a day or two, if no success cantact Ooma Customer Service:

Customer Support
Email: support@oomacare.com
Phone: 1-888-711-OOMA (6662)
Monday-Friday 7am-7pm PST
Saturday-Sunday 8am-5pm PST

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