Undesired Second Line

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Auramancer
Posts: 4
Joined: Sun Feb 07, 2010 9:48 am

Undesired Second Line

Post by Auramancer » Sun Jul 03, 2011 6:13 pm

I have a Core Hub that I originally set up with a (ported) 281 area code # last year. We subsequently moved to area code 319, so I signed up for Premier, got a new 319 #, and made the 319 # primary. We've subsequently stopped Premier after the move (plus a bit of time). I expected this to cause the 281 # to no longer function.

Strangely, I still show two assigned #s. The 281 # is still being serviced, but it seems to only go to voicemail (which I can retrieve/play/delete) and doesn't ever ring through. These 281 # calls don't even show up on my call logs.

While it's not a problem, it's a minor annoyance. Any clue on how to remove the second line?

murphy
Posts: 7172
Joined: Tue Jan 27, 2009 12:49 pm
Location: Pennsylvania

Re: Undesired Second Line

Post by murphy » Sun Jul 03, 2011 6:34 pm

Call Customer Support.
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx

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