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#6308 by murphy
Sat Apr 11, 2009 10:49 am
I would not expect a port to complete on Saturday, Sunday, or a holiday.
#6310 by funone46
Sat Apr 11, 2009 11:10 am
I can always hope. But can wait till monday just as easy
#7515 by c_koby
Wed Apr 15, 2009 11:33 am
My landline went out on Monday, and still no port. Not only that, but you have to rant and rave to get any information out of OOMA. A quality company is proactive and advises its customers of problems.

OOMA customer care has a long way to go.
#7518 by funone46
Wed Apr 15, 2009 11:38 am
Like others have said, It might not be ooma at all. Mine went just fine, except for the outage the other day. It was only 9 days from start to finish
#7519 by niknak
Wed Apr 15, 2009 11:39 am
bryanlyle wrote:Did you get any acknowledgment from ooma or verizon? or did it just happen?


I got an email from OOMA about 2 weeks before port was complete giving the exact date, April 1, sure enough at midnight April 1 Verizon line was dead
#7524 by bryanlyle
Wed Apr 15, 2009 11:47 am
niknak wrote:
bryanlyle wrote:Did you get any acknowledgment from ooma or verizon? or did it just happen?


I got an email from OOMA about 2 weeks before port was complete giving the exact date, April 1, sure enough at midnight April 1 Verizon line was dead


And hopefully your Ooma number took over?
#7527 by funone46
Wed Apr 15, 2009 11:52 am
At least you guys got notice, I did not recieve any communication when it was going to port. I had to call to find out
#7530 by niknak
Wed Apr 15, 2009 11:55 am
bryanlyle wrote:
niknak wrote:
bryanlyle wrote:Did you get any acknowledgment from ooma or verizon? or did it just happen?


I got an email from OOMA about 2 weeks before port was complete giving the exact date, April 1, sure enough at midnight April 1 Verizon line was dead


And hopefully your Ooma number took over?


Yes, the old verizon number was then associated with the ooma hub. A test call from my cell phone to my home number lit up the ooma box
#7531 by georose
Wed Apr 15, 2009 11:55 am
I guess I got lucky. Faxed the porting agreement 3/27/09, number was ported yesterday and working perfectly by 5:30pm. My landline was with Verizon.

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