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#81455 by damatrd
Sun May 15, 2011 9:00 am
We have a few family members who can't call our number since we have changed to Ooma. When they call it says our number is disconnected. Any advice?
#81456 by lbmofo
Sun May 15, 2011 9:01 am
Do they have the same phone service? If so, they need to call their phone company and fix their inability to call a working number.
#81457 by damatrd
Sun May 15, 2011 9:06 am
They have not changed their phone service since we started Ooma (one month ago). One has a land line and the other uses Vonage. We were previously using Vonage and had our number transferred over.
#81459 by lbmofo
Sun May 15, 2011 9:15 am
Vonage for sure needs to update their internal routing table so Vonage subs can call your number.
If you can call your Ooma using your cell, that means that landline company also needs to fix not being able to call your Ooma.

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