You can also try:
Please connect a regular phone directly to the "phone" port of your Ooma Telo device.
Dial *#*#191 on the regular phone.
Please make sure that all of your Telo handsets are on while doing this process.
Then re-register all of your Telo handsets.
Did you also factory reset the handsets themselves?jfeezie wrote:Okay, tried the *#*#191 thing and it made the handsets go into auto registration mode, however upon reregistering them with the pin they still go back to handset2 and handset3.... how do i get them to register as handset 1 and handset 2???
Hold the handset red button until it turns off.
Press and hold left soft key (above green key) and the zero key.
Press and release the red key.
Continue holding left soft key and zero key until it goes into auto registration.
Then release both keys.
Turn the handset off.
Repeat with the other handset.
Do the *#*#199 from a phone connected to the phone port on the Telo.
Put the Telo into registration mode.
Turn on one handset and register it.
Put the Telo into registration mode again.
Turn on the second handset and register it.
Did it work? Report your results.
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx