Ooma shows forwarded calls as 111-111-1111. Huh?

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themarshall
Posts: 2
Joined: Fri Jan 08, 2010 1:14 pm
Location: Austin, Texas

Re: Ooma shows forwarded calls as 111-111-1111. Huh?

Post by themarshall » Wed Mar 30, 2011 11:52 am

I'm having the same problem. I use multi-ring (to an AT&T iPhone) and for the last 2 weeks or so all I get is 111-1111.

Has this bug fix been pushed out to production? It's quite a problem for me.

Thanks!

Agingarmadillo
Posts: 1
Joined: Tue Apr 05, 2011 11:27 am

Re: Ooma shows forwarded calls as 111-111-1111. Huh?

Post by Agingarmadillo » Tue Apr 05, 2011 11:32 am

Same thing has been happening with my Simultaneous ring on Cell Phone for about 2 weeks. My call log is full of
"111-111-1111" entries, but home phone caller ID shows correct numbers.

thunderbird
Posts: 6388
Joined: Mon Nov 08, 2010 4:41 pm

Re: Ooma shows forwarded calls as 111-111-1111. Huh?

Post by thunderbird » Tue Apr 05, 2011 11:40 am

New Ooma Telo 45073 Fimware that is being pushed out to all customers this week may fix this issue. Check your firmware version, and when you receive Ooma Telo 45073 Fimware, test.

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Bobby B
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Re: Ooma shows forwarded calls as 111-111-1111. Huh?

Post by Bobby B » Tue Apr 05, 2011 11:57 am

I think this is probably bug 9659. "1111111111" typically gets displayed if there's no caller-ID. In the case of bug 9659, it seems to be filling in "1111111111" even if there's a valid caller-ID number. The fix is scheduled to be deployed tomorrow afternoon on our forwarding server.
Bobby B

ntoy

Re: Ooma shows forwarded calls as 111-111-1111. Huh?

Post by ntoy » Wed Apr 06, 2011 3:56 pm

Hello,

Are you still seeing this issue?

Obijuan
Posts: 4
Joined: Wed Nov 25, 2009 2:41 pm

Re: Ooma shows forwarded calls as 111-111-1111. Huh?

Post by Obijuan » Thu Apr 07, 2011 1:39 pm

Yes, it seems that as of Thursday , April 7, 2011 the calls are being forwarded correctly. It makes a huge difference, believe me. So all is well with the world once again. Now I can move on and solve the Libya thing.
Thanks for your help.

themarshall
Posts: 2
Joined: Fri Jan 08, 2010 1:14 pm
Location: Austin, Texas

Re: Ooma shows forwarded calls as 111-111-1111. Huh?

Post by themarshall » Fri Apr 15, 2011 8:52 am

Good news, this did fix my issue. I'm using the original device, btw.

Many thanks

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