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#76308 by mpn
Wed Mar 02, 2011 12:20 pm
We've been using Ooma Premier since last November, and after a few problems with setting things up, we are quite satisfied with the Oom Telo and service. The only issue we have is with the Telo Handset. The only really useful feature it has is allowing us to use two lines simultaneously. The features we don't like are as follows, and we hope they would be solved in future handset designs:

1. The charging cradle is too light and unstable, and makes reinsertion of the handset a chore as it moves around on top the desk. You almost have to hold the charger with one hand while lining up the handset with the other. Most cordless phones can be placed in the charging cradle in an easy motion with one hand.

2. The power-on LED is way too bright. It lights up the room at night. A much smaller LED would work fine since you can assume that the power is on most of the time.

3. The flashing blue LED on the handset is extremely small and dim. If the room has any lights on or if it is daytime, you cannot see if you have a message. This is the LED that should be big and bright.

4. Almost all cordless phones on the market have easy editing features for things such as caller ID. The menu system on the Telo handset is way too cumbersome for the few features it has.

5. Echo. I've been reading a lot about people who are having echo issues or delay issues. The only echo problems we have is when we use the Telo handset. None of the other cordless phones or hardwired phones in our house have echo problems. I therefore am assuming that the problem lies with the Telo handset and not the Ooma Telo itself.

Anyone else out there feel the same about the Telo handset?
#76321 by highq
Wed Mar 02, 2011 2:20 pm
mpn wrote:We've been using Ooma Premier since last November, and after a few problems with setting things up, we are quite satisfied with the Oom Telo and service. The only issue we have is with the Telo Handset.

... bill of particulars elided...

Anyone else out there feel the same about the Telo handset?

I suggest you answer your own question: what do you judge to be the consensus opinion in the hundreds of messages previously posted in this Forum that discuss the handset?
#76466 by highq
Fri Mar 04, 2011 9:28 am
It should apply to your participation in any on-line Forum, whether about chocolate, tuberculosis, gardenias, or computers. It's just possible that what you want to discuss may already have attracted others' attention.

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