Cannot Call Toll free number

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scoutconnor
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Joined: Fri Dec 05, 2008 12:57 pm
Location: Upstate NY

Cannot Call Toll free number

Post by scoutconnor » Sun Feb 27, 2011 8:32 pm

I have an odd issue with my Ooma Hub only (not with my Telo) where when I call (800) 322-1122 (Virgin Mobile) I get a busy signal. When I call with my Telo (using the Telo handset), it goes through fine.
I have tried calling several times today with the same issue appearing each time.

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lbmofo
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Joined: Sun Mar 14, 2010 7:37 pm
Location: Greater Seattle
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Re: Cannot Call Toll free number

Post by lbmofo » Sun Feb 27, 2011 10:09 pm

Both Hub & Telo can't connect to 800 322-1122. Telo gets faster busy.
My cell phones can't either.
Customer Since: 3/13/10
Hardware: Telo & Hub
Service: Premier 12/06/10
Verizon Port: 3/15/10 - 4/02/10
Internet: 100 Mbps/10 Mbps
Setup: SB6141/R6700/Ooma
MainStreetSHARES Ebates: get Ca$h Back when you shop online!!

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murphy
Posts: 7208
Joined: Tue Jan 27, 2009 12:49 pm
Location: Pennsylvania

Re: Cannot Call Toll free number

Post by murphy » Mon Feb 28, 2011 4:25 am

Probably because Virgin Mobile's phone number is

888-322-1122
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx

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lbmofo
Posts: 9337
Joined: Sun Mar 14, 2010 7:37 pm
Location: Greater Seattle
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Re: Cannot Call Toll free number

Post by lbmofo » Mon Feb 28, 2011 9:31 am

That one works.
Customer Since: 3/13/10
Hardware: Telo & Hub
Service: Premier 12/06/10
Verizon Port: 3/15/10 - 4/02/10
Internet: 100 Mbps/10 Mbps
Setup: SB6141/R6700/Ooma
MainStreetSHARES Ebates: get Ca$h Back when you shop online!!

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