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#5262 by funone46
Mon Mar 23, 2009 2:34 pm
When I port my number does it replace the current number on the hub?
#5290 by WayneDsr
Tue Mar 24, 2009 8:51 am
If you have Premium and let ooma CS know ahead of time I believe you can keep that temp number for your second number.

Wayne
#5305 by funone46
Tue Mar 24, 2009 10:54 am
WayneDsr wrote:If you have Premium and let ooma CS know ahead of time I believe you can keep that temp number for your second number.

Wayne

After posting this I was able to get ahold of CS last night. They told me my ported number would not replace the other number. Now a little more info. When I started with ooma it did not want to port my number, and selected that. So my number might not be a temp. one. I just can not afford to loose the current one on my hub. I do not want to reprint all my bus. info. And am looking for a concrete answers before I go ahead with the port. Just not sure I can believe a cs rep.
#5311 by WayneDsr
Tue Mar 24, 2009 12:13 pm
If you do NOT have Premium service, you are only allowed one number.
So, if you port your landline number over, it stands to reason it will replace your ooma number. I've seen this in past threads.

So, you need to have Premium service first, then make sure Customer Service knows you want to keep your original ooma number as your second number.
(don't take any chances, make sure ooma knows)

Wayne
#5314 by funone46
Tue Mar 24, 2009 12:26 pm
Thanks Wayne. Some how Im just not too confident it will all work out right
#5317 by funone46
Tue Mar 24, 2009 1:15 pm
Well I did fill out the form. But I wanted to fax it in since that seems to be the way it works better. But it all went by email. I hope this works.

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