Save feature always on

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azism
Posts: 122
Joined: Fri Mar 13, 2009 6:45 am
Location: Tucson, AZ

Save feature always on

Post by azism » Wed Jan 19, 2011 3:30 am

As of today, the save feature/voicemail indicator on my hub and scout unit are always on. I have no voicemails waiting to be heard and I have completely reset the hub to no avail. I'm open to suggestions... :?
Tucson, AZ
Customer Since: March 13, 2009
Ooma Hardware: Telo; Linx; Bluetooth Adapter
Service: Lifetime Premier since April 2009

murphy
Posts: 7205
Joined: Tue Jan 27, 2009 12:49 pm
Location: Pennsylvania

Re: Save feature always on

Post by murphy » Wed Jan 19, 2011 3:38 am

azism wrote:As of today, the save feature/voicemail indicator on my hub and scout unit are always on. I have no voicemails waiting to be heard and I have completely reset the hub to no avail. I'm open to suggestions... :?
If you are talking about the "Envelope" key, push and hold until the light goes out.
That's Do Not Disturb mode.
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx

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azism
Posts: 122
Joined: Fri Mar 13, 2009 6:45 am
Location: Tucson, AZ

Re: Save feature always on

Post by azism » Wed Jan 19, 2011 6:53 am

I have never used that option so I had no idea what it was. But now I remember seeing something about it when I set up the system a couple years ago. Boy, do I feel dumb now. :shock:

Thank you for the assist. :D
Tucson, AZ
Customer Since: March 13, 2009
Ooma Hardware: Telo; Linx; Bluetooth Adapter
Service: Lifetime Premier since April 2009

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EricJRW
Posts: 254
Joined: Tue Nov 23, 2010 2:00 pm
Location: Texas

Re: Save feature always on

Post by EricJRW » Wed Jan 19, 2011 9:25 am

I don't use that one either... But I need to remember that.

Are there any other "button hold" features?
ooma hub with one scout (looking to add at least one more)
Premier Service (I was not expecting to do this, but I love the Premier features)
Panasonic KX-TG4024 (w/ 4 handsets)
Customer since November 2010
Internet access: FiOS 15/5

ntoy

Re: Save feature always on

Post by ntoy » Wed Jan 19, 2011 9:33 am

Hello,

I can see how the Envelope button maybe overlooked. There isn't a faq on hub's, but one for telos that is similar:

http://ooma.custhelp.com/app/answers/de ... kw/buttons

For hubs:
https://www.ooma.com/sites/default/file ... e_revA.pdf

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EricJRW
Posts: 254
Joined: Tue Nov 23, 2010 2:00 pm
Location: Texas

Re: Save feature always on

Post by EricJRW » Wed Jan 19, 2011 9:36 am

Thanks!

That telo list was easy to read, now I'll just look for the feature in the PDF. I read the manual once, but now that I'm more familiar with the hub the manual will make more sense.
ooma hub with one scout (looking to add at least one more)
Premier Service (I was not expecting to do this, but I love the Premier features)
Panasonic KX-TG4024 (w/ 4 handsets)
Customer since November 2010
Internet access: FiOS 15/5

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