Caller ID not forwarded

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Ronmtx
Posts: 9
Joined: Fri Dec 31, 2010 4:48 am

Caller ID not forwarded

Post by Ronmtx » Mon Jan 17, 2011 11:58 am

When I call 860-482-5031 I get a recording that my ID info was not forwarded and I must speak my name to get connected. CAn you check on my ID being sent when I call someone?

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lbmofo
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Joined: Sun Mar 14, 2010 7:37 pm
Location: Greater Seattle
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Re: Caller ID not forwarded

Post by lbmofo » Mon Jan 17, 2011 12:45 pm

First check to see if you enabled "Block display of my caller-ID for outbound calls" check box under My Ooma, Preferences, Privacy.

See what your callerid should show here: http://tnid.org
Customer Since: 3/13/10
Hardware: Telo & Hub
Service: Premier 12/06/10
Verizon Port: 3/15/10 - 4/02/10
Internet: 100 Mbps/10 Mbps
Setup: SB6141/R6700/Ooma
MainStreetSHARES Ebates: get Ca$h Back when you shop online!!

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Ronmtx
Posts: 9
Joined: Fri Dec 31, 2010 4:48 am

Re: Caller ID not forwarded

Post by Ronmtx » Mon Jan 17, 2011 2:19 pm

I do have that block unchecked

Ronmtx
Posts: 9
Joined: Fri Dec 31, 2010 4:48 am

Re: Caller ID not forwarded

Post by Ronmtx » Mon Jan 17, 2011 2:26 pm

The caller ID is correct for 281-816-4042 but the ID is not sent to the number I call. I am calling from 281-816-4042.

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lbmofo
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Location: Greater Seattle
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Re: Caller ID not forwarded

Post by lbmofo » Mon Jan 17, 2011 2:29 pm

Posted this after you posted saying your callerid is correct.

What does http://tnid.org tell you what your outgoing callerid is?

Maybe you can call someone else with callerid and ask what callerid they see?

If they at least see a number, then the number you are trying to call is erroneously blocking your number thinking it is anonymous.
Customer Since: 3/13/10
Hardware: Telo & Hub
Service: Premier 12/06/10
Verizon Port: 3/15/10 - 4/02/10
Internet: 100 Mbps/10 Mbps
Setup: SB6141/R6700/Ooma
MainStreetSHARES Ebates: get Ca$h Back when you shop online!!

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