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#72715 by atchinson
Tue Jan 11, 2011 9:41 am
I got a new AT&T cell number and when I either call my father in-law's home number or my home number, both which are Ooma ported numbers, from my new cell number I get a recording that the number is unallocated. Same happens when I try to call from home to the new cell number.

Calling support was kind of useless. I am hoping someone can kindly help me out. It rather very frustrating when you have kids trying to call there dad (me) on his cell phone and can't. :!:

A side note, I have a free secondary number, though a 916 area code on my system. I call that number and it works just fine. The secondary personal number was generated by Ooma when I picked it out.

Thanks
#72718 by lbmofo
Tue Jan 11, 2011 9:49 am
Do you have other AT&T cell to try with?

Where did your and inlaws' number get ported out of?
#72726 by atchinson
Tue Jan 11, 2011 11:56 am
Yes, my wife has an ATT cell number, and she is able to call and receive calls just fine with the two Ooma numbers.
#72728 by lbmofo
Tue Jan 11, 2011 12:26 pm
I think in this case, call AT&T and ask them why your new cell can't call a couple of working #s.

Other at&t numbers can call them but your new one can't.

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