Security System Communication Failure

Got something else to discuss that is not covered by the previous forums? Post it here!
Post Reply
Frogdaddy
Posts: 8
Joined: Thu Dec 16, 2010 12:53 pm

Security System Communication Failure

Post by Frogdaddy » Mon Jan 10, 2011 12:08 pm

Pay 16.95 a month in monitoring. Cheap. Saving 45.00 with ooma.
I have a fa215 (console) first alert security system with a FA162C alarm panel. The wall jack that ooma hub is plugged into now feeds its way back to MOD-T410 module at the telco input within my media box (cable tv and other phone distribution).
The entire house is cat-5e. So all wires are punched down. The old wire from outside was removed from telco position and I replaced with ooma feed. So, I assume the RJ31X will get the dial tone first if needed? From RJ31X of telco box it goes to alarm panel where whatever pair is needed is connected. I'm sure it doesn't matter since cat-5e is used. I've got all wires punched down on telco regardless of pair used by alarm panel, yes? But not sure if it will dial out to monitoring station because of ooma dial tone. Not sure how to add pause to work around that (# + 13 for a pause
(2 seconds))? Occasionally I'm getting fax pickup when I call the house sometime. So that means something. Haven't tested the system at all for calling monitoring station. Will do at some point. Obviously not too concerned since I've got backup security measures :cool:

But today got a FC on display. This stands for Communication Failure:

The panel will make a total of eight attempts to the primary telephone
number and eight attempts to the secondary telephone number (if
programmed) to get a valid message through. If the panel is not successful
after its numerous attempts, the keypad will display Communication
Failure (Alpha keypad) or FC (Fixed-word keypad).

Sorry it's lengthy but perhaps there is a half backed solution. Otherwise what I'm saving with ooma I'll be spending for wireless monitoring.

Thanks.
Ported: December 2010
Hardware: Ooma Hub

thunderbird
Posts: 6388
Joined: Mon Nov 08, 2010 4:41 pm

Re: Security System Communication Failure

Post by thunderbird » Thu Jan 13, 2011 6:27 am

Not sure what you're asking. But prefix *99 works for dialing out for Dish Network Receiver.

User avatar
DTMF
Posts: 285
Joined: Sat Jan 23, 2010 5:55 pm

Re: Security System Communication Failure

Post by DTMF » Thu Jan 13, 2011 2:37 pm

thunderbird wrote:Not sure what you're asking. But prefix *99 works for dialing out for Dish Network Receiver.
Even with *99, I was not able to get Ooma to work for my security system. My alarm company installed a $99 box that simulates a phone connection and lets the system connect directly to the monitoring center over the net.
Ooma customer since November 2009.
Formerly employed at another VoIP company.
My opinions are my own.

kblgy
Posts: 48
Joined: Sat Oct 23, 2010 4:05 pm

Re: Security System Communication Failure

Post by kblgy » Fri Jan 14, 2011 8:31 pm

NOT SURE IF THIS helps but i did notice ooma states that they do not support alarm systems and recommend you keep a basic line for that

Frogdaddy
Posts: 8
Joined: Thu Dec 16, 2010 12:53 pm

Re: Security System Communication Failure

Post by Frogdaddy » Tue Jan 18, 2011 7:16 pm

Sorry for the question that's already been answered. I'll look into my alarm company. I was hoping to get it to work like others have tried. I just dread paying $35 for a wireless solution.
Thanks all.
Ported: December 2010
Hardware: Ooma Hub

User avatar
lbmofo
Posts: 9337
Joined: Sun Mar 14, 2010 7:37 pm
Location: Greater Seattle
Contact:

Re: Security System Communication Failure

Post by lbmofo » Tue Jan 18, 2011 7:36 pm

This thread maybe helpful. I don't use *99 because it fails 100% of the time. I use "disable call waiting;" seems to boost success rate (don't know why).

viewtopic.php?t=9637
Customer Since: 3/13/10
Hardware: Telo & Hub
Service: Premier 12/06/10
Verizon Port: 3/15/10 - 4/02/10
Internet: 100 Mbps/10 Mbps
Setup: SB6141/R6700/Ooma
MainStreetSHARES Ebates: get Ca$h Back when you shop online!!

Image

Post Reply