Taxes and Fees

Got something else to discuss that is not covered by the previous forums? Post it here!
litemagic
Posts: 3
Joined: Wed Dec 22, 2010 8:20 pm

Taxes and Fees

Post by litemagic » Fri Dec 24, 2010 10:56 pm

I just activated my Ooma Telo for close to a week now and I am currently on the trial Premier Services for free 60 days. I want to know when do I have to pay the state and tax fees each month ? Is the first year the taxes are paid for each month and you pay starting on the second year or do you start paying the taxes every month after the 60 days trial premier services. Is the states and taxes dependent on how many lines you have. I have 2 telephone lines with Ooma. Thanks for any information.

murphy
Posts: 7261
Joined: Tue Jan 27, 2009 12:49 pm
Location: Pennsylvania

Re: Taxes and Fees

Post by murphy » Sat Dec 25, 2010 8:17 am

You can calculate the taxes and fees here.

http://www3.ooma.com/tax_calculator.php
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx

User avatar
lbmofo
Posts: 9337
Joined: Sun Mar 14, 2010 7:37 pm
Location: Greater Seattle
Contact:

Re: Taxes and Fees

Post by lbmofo » Sat Dec 25, 2010 9:42 am

Monthly Regulatory Recovery Fees are due starting the 2nd month. This fee is on per Telo or Hub device basis.
Customer Since: 3/13/10
Hardware: Telo & Hub
Service: Premier 12/06/10
Verizon Port: 3/15/10 - 4/02/10
Internet: 100 Mbps/10 Mbps
Setup: SB6141/R6700/Ooma
MainStreetSHARES Ebates: get Ca$h Back when you shop online!!

Image

User avatar
ajw522
Posts: 247
Joined: Sun Oct 04, 2009 11:52 am
Location: Irvine, CA

Re: Taxes and Fees

Post by ajw522 » Sat Dec 25, 2010 10:36 pm

Taxes are paid automatically, so don't worry about it. They'll be paid when they need to be.
Customer since August 2009
Hardware: Core Telo w/ HD2 Handset;2 ooma Hubs
Lifetime Premier Subscription
iPhone 7 Plus w/Ooma Mobile App
Internet: AT&T U-Verse 50Mbps

allo
Posts: 266
Joined: Sun Oct 04, 2009 5:58 am
Location: FL

Re: Taxes and Fees

Post by allo » Sun Dec 26, 2010 1:46 am

I wonder how long it will be before they start making everybody (including the early Ooma users) pay those fees... or maybe they will just wait until their units die... I don't think those old units will last past 3 years, unless of course you have a lifetime Premier ( and that is probably why they don't offer it anymore ?)

mey
Posts: 2
Joined: Mon Dec 27, 2010 10:57 am

Re: Taxes and Fees

Post by mey » Mon Dec 27, 2010 11:11 am

I just activated my ooma. I got 60 day free premier trial. When my fees do start, how does ooma collect fees "automatically"? I did not give any credit info when I activated it.
Last edited by mey on Mon Dec 27, 2010 11:21 am, edited 1 time in total.

ntoy

Re: Taxes and Fees

Post by ntoy » Mon Dec 27, 2010 11:21 am

mey wrote:I just activated my ooma. I got 60 day free premier trial. When my fees do start, how does ooma collect fees "automatically"? I did not give any credit info.
Hello,

You are one of the few that has what I call a "Golden Ooma Egg" which does not include taxes or fees.

User avatar
ajw522
Posts: 247
Joined: Sun Oct 04, 2009 11:52 am
Location: Irvine, CA

Re: Taxes and Fees

Post by ajw522 » Mon Dec 27, 2010 11:10 pm

allo wrote:I wonder how long it will be before they start making everybody (including the early Ooma users) pay those fees... or maybe they will just wait until their units die... I don't think those old units will last past 3 years, unless of course you have a lifetime Premier ( and that is probably why they don't offer it anymore ?)
I thought that if you currently have an Ooma Hub or Telo, and if your unit dies, you can transfer the account information, including taxes (or tax exemptions) to the new Ooma...am I mistaken?
Customer since August 2009
Hardware: Core Telo w/ HD2 Handset;2 ooma Hubs
Lifetime Premier Subscription
iPhone 7 Plus w/Ooma Mobile App
Internet: AT&T U-Verse 50Mbps

ntoy

Re: Taxes and Fees

Post by ntoy » Tue Dec 28, 2010 9:19 am

ajw522 wrote:
allo wrote:I wonder how long it will be before they start making everybody (including the early Ooma users) pay those fees... or maybe they will just wait until their units die... I don't think those old units will last past 3 years, unless of course you have a lifetime Premier ( and that is probably why they don't offer it anymore ?)
I thought that if you currently have an Ooma Hub or Telo, and if your unit dies, you can transfer the account information, including taxes (or tax exemptions) to the new Ooma...am I mistaken?
Hello ajw522,

You are correct, I did not cover exceptions. As long as the account isn't cancelled, you'll retain the account services even on transferring units. These exceptions require a call to our support folks. Note: warranties on the hardware would not be covered from third party purchases.

vidan
Posts: 17
Joined: Sun Oct 04, 2009 12:35 pm

Re: Taxes and Fees

Post by vidan » Tue Dec 28, 2010 11:28 am

You are correct, I did not cover exceptions. As long as the account isn't cancelled, you'll retain the account services even on transferring units. These exceptions require a call to our support folks. Note: warranties on the hardware would not be covered from third party purchases.
Ntoy
What do you mean by third party what is first and second thanks

Post Reply