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#71163 by KevinTLutz
Sun Dec 19, 2010 3:34 am
I recently switched to Ooma Telo and I'm very happy thus far. One different that I noticed is that the Caller ID for my families cell phone calls from Sprint are showing up as City, State (e.g., "Aurora IL" or "W Chicago IL"). Previously, I got the correct name of the caller.

The city is not that of the cell tower as the caller id appears the same no matter where they are with their cell phone when they make the call. The obvious problem is that the caller id for all my family members appears the same no matter who is calling. I noticed that some cell carrier caller ids work and others come up as "Wireless Caller" or "Illinois".

Anyone else experience this problem? BTW, the caller id is transferred just fine through my house phone wiring to my cordless phones and Direct TV units.

Thanks
#71205 by lbmofo
Sun Dec 19, 2010 2:56 pm
AT&T is the only one I know of, for certain, that registers their subscribers' Caller ID names in the national database.

Check out numbers on http://tnid.org

Info on the callerid name: http://ooma.custhelp.com/app/answers/de ... 0id%20name

Depending on what service level you have, you may not get incoming callerid name: http://ooma.custhelp.com/app/answers/de ... aller%20id

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