Ooma premier upgrade with free handset?

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jonjonbear
Posts: 19
Joined: Wed Oct 13, 2010 10:26 am

Ooma premier upgrade with free handset?

Post by jonjonbear » Tue Dec 14, 2010 4:48 am

Hello all,
Fairly new to Ooma and love it. I fact I upgraded to the yearly premier plus free handset.
It's been a week or so, and I have not received any notification from Ooma, either shipping, or that they received my order or anything. My account shows as Premier but no place it mentions a pending order. Does it just magically appear, or do they send you tracking? Shouldn't I have something from them by now?

Thanks,

John

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lbmofo
Posts: 9337
Joined: Sun Mar 14, 2010 7:37 pm
Location: Greater Seattle
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Re: Ooma premier upgrade with free handset?

Post by lbmofo » Tue Dec 14, 2010 6:49 am

You should at least see the charge here: https://my.ooma.com/account/billing_history
A number of folks were wondering about tracking and then the product shows up at the door.
Customer Since: 3/13/10
Hardware: Telo & Hub
Service: Premier 12/06/10
Verizon Port: 3/15/10 - 4/02/10
Internet: 100 Mbps/10 Mbps
Setup: SB6141/R6700/Ooma
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murphy
Posts: 7205
Joined: Tue Jan 27, 2009 12:49 pm
Location: Pennsylvania

Re: Ooma premier upgrade with free handset?

Post by murphy » Tue Dec 14, 2010 8:10 am

Also this is the delivery companies busy season.
I think I read that Fedex handled a billion packages in one day.
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx

jonjonbear
Posts: 19
Joined: Wed Oct 13, 2010 10:26 am

Re: Ooma premier upgrade with free handset?

Post by jonjonbear » Tue Dec 14, 2010 8:20 am

Thanks guys,
I did see now where it was billed. I will just wait for it to arrive on the porch!

John

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