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#70332 by leob
Tue Dec 07, 2010 8:02 pm
Who cares about what Vonage does or did?
I could not find any other mention of 555-4141 as DA, whereas 555-1212 is proverbial.
#70333 by lbmofo
Tue Dec 07, 2010 8:31 pm
leob wrote:Who cares about what Vonage does or did?
I could not find any other mention of 555-4141 as DA, whereas 555-1212 is proverbial.

It isn't just Vonage.

http://www.sun-isp.com/faq_voip.php

"27. Will I get a directory listing for my VOIP phone number?
No, you will not get a directory listing for your new phone number. Directory assistance is available for $.99 per call by calling 1-(area code)-555-4141."


http://www.sundance-communications.com/ ... tml#000004

"On Optimum Voice, it takes you to Directory Assistance."

http://en.wikipedia.org/wiki/Area_code_700

"....700-555-4141....this will not work with most cellular and VOIP systems"
#70334 by leob
Tue Dec 07, 2010 9:31 pm
Fine, for whatever reason a few VoIP providers started using 555-4141 as DA.
Still, the questions stand: why not the standard 555-1212, how to opt out of it, and why does Ooma insist on charging for 700-555-4141?
#70335 by lbmofo
Tue Dec 07, 2010 9:56 pm
leob wrote:Still, the questions stand: why not the standard 555-1212, how to opt out of it, and why does Ooma insist on charging for 700-555-4141?

The standard 555-1212 also works with Ooma (charge of $0.99).
I am taking a wild guess but (area code)-555-4141 becoming a DA call may have to do with the communications platforms that Ooma uses? (The Hub uses Asterisk, Telo uses Freeswitch)
Not sure if Ooma is insisting on charging since they gave you a refund. I think with the way the system is behaving, they'd want to see you avoid dialing 700-555-4141 unless you really want DA.
#70376 by Bobby B
Wed Dec 08, 2010 3:47 pm
Our carrier team added a change so that any calls to 700 numbers will be directed to a "Your call cannot be completed" message, instead of to the 411 service.
#70380 by lbmofo
Wed Dec 08, 2010 4:25 pm
Bobby B wrote:Our carrier team added a change so that any calls to 700 numbers will be directed to a "Your call cannot be completed" message, instead of to the 411 service.

Now, that's a quick turnaround!

Not sure if the fix is not in or what but when using the Ooma app, I found the following:

Of the 2 "Verify your long distance" numbers,

700-555-4141 <-- still connects to 411 and charges $0.99
your area code-700-4141 <-- tried a couple of area codes and got "your call can not be completed"
#70384 by leob
Wed Dec 08, 2010 6:01 pm
Bobby B wrote:Our carrier team added a change so that any calls to 700 numbers will be directed to a "Your call cannot be completed" message, instead of to the 411 service.


Thank you. I am not going to test it, though. ;)

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