Blacklist is being disabled whenever I logout of my ooma.

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daysgoneby
Posts: 2
Joined: Fri Sep 24, 2010 7:25 am

Blacklist is being disabled whenever I logout of my ooma.

Post by daysgoneby » Fri Sep 24, 2010 7:51 am

My blacklist setting are being disabled whenever I logout of my ooma. What am I doing incorrect. See steps below:
1. login to ooma.
2. configure blacklist as enabled for community and personal.
3. configure a phone number to blacklist.
4. log out of ooma.
5. login to ooma. Notice that all blakclist setting are disabled.

ntoy

Re: Blacklist is being disabled whenever I logout of my ooma.

Post by ntoy » Fri Sep 24, 2010 9:58 am

Hello,

We filed bug 9480 which has to do with conflicting services in your account.

I went ahead & manually enabled Blacklists for you. See if you can add numbers to it.
If you still have trouble, you can send me a pm with the numbers or contact our support folks to have them do a manual add

daysgoneby
Posts: 2
Joined: Fri Sep 24, 2010 7:25 am

Re: Blacklist is being disabled whenever I logout of my ooma.

Post by daysgoneby » Fri Sep 24, 2010 10:13 am

One question. Whats a pm?

murphy
Posts: 7238
Joined: Tue Jan 27, 2009 12:49 pm
Location: Pennsylvania

Re: Blacklist is being disabled whenever I logout of my ooma.

Post by murphy » Fri Sep 24, 2010 10:23 am

daysgoneby wrote:One question. Whats a pm?
Personal Message.
Click on the envelope under his avatar.
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx

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highq
Posts: 421
Joined: Fri Dec 25, 2009 10:11 am
Location: New York, NY

Re: Blacklist is being disabled whenever I logout of my ooma.

Post by highq » Fri Sep 24, 2010 11:26 am

Semantic overload: it might be Private Message. :-)

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