My Ooma Preference question

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Mrjohnc1
Posts: 26
Joined: Fri Jul 30, 2010 10:03 pm
Location: Akron / Canton. Ohio

My Ooma Preference question

Post by Mrjohnc1 » Sat Sep 04, 2010 2:54 pm

When I click on my phone no.'s I see..... **0 and next to my other no. I see.......**1.
What are these for?

murphy
Posts: 7165
Joined: Tue Jan 27, 2009 12:49 pm
Location: Pennsylvania

Re: My Ooma Preference question

Post by murphy » Sat Sep 04, 2010 3:10 pm

When you make a call if you precede the call with **1 it will force the sending of your second number as the caller ID.
Likewise if you are calling from the second number **0 will force the sending of the caller ID for the first number.
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx

Mrjohnc1
Posts: 26
Joined: Fri Jul 30, 2010 10:03 pm
Location: Akron / Canton. Ohio

Re: My Ooma Preference question

Post by Mrjohnc1 » Sat Sep 04, 2010 3:53 pm

Thanks....I see. I don't really see why you would want to do that?

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southsound
Posts: 3519
Joined: Fri Feb 06, 2009 11:31 am
Location: Harstine Island, WA

Re: My Ooma Preference question

Post by southsound » Sat Sep 04, 2010 8:35 pm

Mrjohnc1 wrote:Thanks....I see. I don't really see why you would want to do that?
How about an example.

Ooma Telo with two numbers: 360 555-1234 is a home number and 360 555-2000 is the home business. You have both lines available and you choose to use distinctive ring so that 1234 rings normally and 2000 rings with two short rings. That way you can answer with the right greeting - "Hi, this is Dan" or "Good morning, Megabusiness Industries, Incorporated, how can we take your money?"

When you call out, you don't want your home number to be visible to those Megabusiness Industries customers - so you dial **1 and your outgoing caller ID shows up as the Megabusiness number.

Did I mention, welcome to ooma and to the forum!
ooma customer since February 2009
VoIP hardware: 2 Telo w/3 handsets & Linx / ooma core
Total Lines: 8 / Numbers: 11 / Handsets: 20
Lifetime Premier Member
Friends don't remember what Landline Integration was or why we did it.

scg
Posts: 19
Joined: Fri Aug 13, 2010 8:21 am

Re: My Ooma Preference question

Post by scg » Sat Sep 04, 2010 8:40 pm

Mrjohnc1 wrote:Thanks....I see. I don't really see why you would want to do that?
Here's another scenario. My friend has T-mobile and has one of my numbers as a "fave" on her account. If I use my other number to call, she gets charged minutes. Verizon has "Friends & Family" same concept.

Mrjohnc1
Posts: 26
Joined: Fri Jul 30, 2010 10:03 pm
Location: Akron / Canton. Ohio

Re: My Ooma Preference question

Post by Mrjohnc1 » Sun Sep 05, 2010 12:17 pm

Thanks......those were great examples! :D

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