Problems using My Ooma? Ideas on how we can make it better? You’ve come to the right place.
#62645 by sandman_a_c
Thu Aug 19, 2010 12:48 pm
ntoy wrote:Hello,

Tried using Firefox browser? Cleared cache,temp, & cookies?
Are you seeing "We're Sorry..." page error?


Hello ntoy,

I have used firefox and I have cleared everything (cookies,cache, etc).

Let me be more clear in my problem. Anytime I try to persist a change, I get errors. For example, if I try to turn call forwarding off, I get an error saying:
Please Check out following fields
    There was a problem saving your call forwarding preferences


If I try to add a number to the blacklist I get:
Service temporarily unavailable. Please try again.


That is just two examples.
Last edited by sandman_a_c on Thu Aug 19, 2010 12:49 pm, edited 1 time in total.
#62646 by sandman_a_c
Thu Aug 19, 2010 12:49 pm
lbmofo wrote:If you had a temp number, are you using your ported in number to login to my ooma? (same password)


Hello lbmofo,

I have 2 numbers. I have tried logging in with my new ported number, as well as with the other active number. I get the same results.
#62680 by haas
Fri Aug 20, 2010 4:20 am
I am having problems logging in as of last night also. I also am in the process of porting my number but it isn't supposed to be done until Sept. 2nd. I have tried logging in with both old and new numbers. The temp number gives me the following at the login page.

We're sorry, there was a problem processing the page.

If this page continues to appear, please contact Ooma Support. You can also report this issue in the Ooma Forum.

Send E-mail E-mail a report to Ooma

My ported number gives me:
Incorrect phone number or password, please try again.

What is up?

Thanks!
#62694 by sandman_a_c
Fri Aug 20, 2010 7:39 am
New issue today. I click on preferences and now I get sent to an error page:

Title: We're sorry, but something went wrong (500)
Body:
We're sorry, there was a problem processing the page.

If this page continues to appear, please contact Ooma Support. You can also report this issue in the Ooma Forum.

Send E-mail E-mail a report to Ooma

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