Problems using My Ooma? Ideas on how we can make it better? You’ve come to the right place.
#61965 by QTA
Thu Aug 12, 2010 12:37 pm
Whenever I try to disable CF I get the message "There was a problem saving your call forwarding preferences.".
#61982 by ntoy
Thu Aug 12, 2010 2:34 pm
Hello,

Doesn't look like call forward is enabled on your account. Have you tried using Firefox?
#61983 by QTA
Thu Aug 12, 2010 3:19 pm
I tried both firefox and IE but same thing. I then shut off the telo and tried again about an hour later and it worked that time. Not sure if it was a coincidence that it worked after shutting off the telo
#61985 by southsound
Thu Aug 12, 2010 3:37 pm
Unplugging your Telo forced it to grab the latest configuration from ooma. Sometimes when all else fails, this is the best way to clear a problem. Did we say, "Welcome to ooma and to the forum?" if not, consider it said. We're glad you're here! :cool:

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