Problems using My Ooma? Ideas on how we can make it better? You’ve come to the right place.
#58083 by in2dadark
Wed Jun 16, 2010 2:44 pm
My scout will no longer disable or enable my direct to voice mail option. When I push the button nothing changes. So I have to go upstairs to my main hub to do that. Is there a fix for this? Should I just unplug them both at the same time? Thanks
#58091 by ntoy
Wed Jun 16, 2010 4:18 pm

Unfortunately, I wasn't to lookup your account with the registered username.
Are you referring to the DoNotDisturb button(envelope)? Does your account have premiere services active?

If you can enable it from the hub & not the scout, you may want to return back to the store if within the return period
or contact our support folks to confirm what maybe wrong.

Who is online

Users browsing this forum: No registered users and 3 guests