Personal blacklist

Problems using My Ooma? Ideas on how we can make it better? You’ve come to the right place.
TraderJim
Posts: 16
Joined: Wed Aug 04, 2010 6:02 pm

Re: Personal blacklist

Post by TraderJim » Thu Aug 19, 2010 10:18 am

Well the personal blacklist service is unavailable problem is back. I can't add any numbers to my personal blacklist - it immediately gives the service is unavailable error.

grbeam
Posts: 1
Joined: Mon Aug 13, 2012 8:38 am

Re: Personal blacklist

Post by grbeam » Fri Jan 11, 2013 10:00 am

Today, when I logged in to add another number to my personal blacklist, the enable personal blacklist option was turned off and all of my numbers (50+ entries) were gone. When I activated a chat with a support agent, I was told to just reenter the numbers. and that I could rebuild them from the call logs. I have been using Ooma for almost a year, so to me that is not an acceptable answer. I did not turn off the blacklist option. I have accessed the Ooma site using Chrome on a PC and Safari on an Ipad. As noted elsewhere I sometimes would get service unavailable messages. And when using the Ipad, I must the full site because many options do not function in the mobile version.

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