Call Logs and Voicemail for second line

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burnside
Posts: 37
Joined: Fri May 07, 2010 10:28 am

Call Logs and Voicemail for second line

Post by burnside » Sat May 22, 2010 12:57 pm

Hi,

I'm trying to find the call logs and voicemail for calls made to my second line. Where can I find these? I only see calls and voicemail to my main line.

kdmc69
Posts: 502
Joined: Wed Aug 27, 2008 1:15 pm
Location: Raleigh, NC

Re: Call Logs and Voicemail for second line

Post by kdmc69 » Sat May 22, 2010 2:47 pm

There is a separate My Ooma account for your 2nd. number. Log in using that number and you should see your logs.
Ooma Customer Since: August 2008
Ooma Equipment: 2 Telos + 2 HD2 Handsets
Ooma Service: Premier
Amped AC 1750 Router
TWC ->Router -> Telo1
TWC ->Router -> Telo2

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lbmofo
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Location: Greater Seattle
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Re: Call Logs and Voicemail for second line

Post by lbmofo » Sat May 22, 2010 2:49 pm

kdmc69 wrote:There is a separate My Ooma account for your 2nd. number. Log in using that number and you should see your logs.
Unless that 2nd number is a shared number right?
Customer Since: 3/13/10
Hardware: Telo & Hub
Service: Premier 12/06/10
Verizon Port: 3/15/10 - 4/02/10
Internet: 100 Mbps/10 Mbps
Setup: SB6141/R6700/Ooma
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kdmc69
Posts: 502
Joined: Wed Aug 27, 2008 1:15 pm
Location: Raleigh, NC

Re: Call Logs and Voicemail for second line

Post by kdmc69 » Sat May 22, 2010 3:03 pm

lbmofo wrote:
kdmc69 wrote:There is a separate My Ooma account for your 2nd. number. Log in using that number and you should see your logs.
Unless that 2nd number is a shared number right?
Yes. You are correct. If the 2nd. number is shared, I believe the call log for the main number will show both. But, someone with more knowledge on that may want to chip in.
Ooma Customer Since: August 2008
Ooma Equipment: 2 Telos + 2 HD2 Handsets
Ooma Service: Premier
Amped AC 1750 Router
TWC ->Router -> Telo1
TWC ->Router -> Telo2

burnside
Posts: 37
Joined: Fri May 07, 2010 10:28 am

Re: Call Logs and Voicemail for second line

Post by burnside » Sat May 22, 2010 6:37 pm

Thanks, that worked. I had to setup a new password for the second line, but everything seems to work fine now.

Kinda wish that all lines were shown from one account, but this will do for now.

Thanks again!

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